# Uppzy Documentation

## Docs

- [M2M Chat (Async)](https://docs.uppzy.com/api-reference/endpoint/m2m-chat-async.md)
- [M2M Chat Request Status](https://docs.uppzy.com/api-reference/endpoint/m2m-chat-status.md)
- [M2M Chat (Sync)](https://docs.uppzy.com/api-reference/endpoint/m2m-chat-sync.md)
- [M2M List Documents](https://docs.uppzy.com/api-reference/endpoint/m2m-documents-list.md)
- [M2M Create Q&A Document](https://docs.uppzy.com/api-reference/endpoint/m2m-documents-qa.md)
- [M2M Create Text Document](https://docs.uppzy.com/api-reference/endpoint/m2m-documents-text.md)
- [M2M Upload File Document](https://docs.uppzy.com/api-reference/endpoint/m2m-documents-upload.md)
- [M2M Session List](https://docs.uppzy.com/api-reference/endpoint/m2m-sessions.md)
- [M2M Site Statistics](https://docs.uppzy.com/api-reference/endpoint/m2m-site-statistics.md)
- [Create API Key](https://docs.uppzy.com/api-reference/endpoint/tenant-api-key-create.md)
- [List API Keys](https://docs.uppzy.com/api-reference/endpoint/tenant-api-key-list.md)
- [API Reference](https://docs.uppzy.com/api-reference/introduction.md): Operation-level reference for Uppzy M2M API endpoints.
- [API Authentication](https://docs.uppzy.com/developer/api-authentication.md): Create, store, use, rotate, and revoke API keys for M2M integrations.
- [Error Handling Catalog](https://docs.uppzy.com/developer/error-handling-catalog.md): How to classify M2M API failures, decide when to retry, and expose safe errors in production integrations.
- [Integration Playbooks](https://docs.uppzy.com/developer/integration-playbooks.md): Scenario-based implementation guides for using the Uppzy M2M API in production applications.
- [M2M API Overview](https://docs.uppzy.com/developer/m2m-api.md): How to structure an Uppzy M2M integration across authentication, documents, chat, sessions, and analytics.
- [M2M Integration Guidelines](https://docs.uppzy.com/developer/m2m-best-practices.md): Production guidance for authentication, retries, session design, content rollout, and observability.
- [M2M Code Samples](https://docs.uppzy.com/developer/m2m-code-samples.md): Practical cURL, JavaScript, and Python examples for common Uppzy M2M integration tasks.
- [Operations Guide](https://docs.uppzy.com/developer/operations-guide.md): Operate an Uppzy M2M integration in production with rollout, smoke test, alerting, incident, and change-management runbooks.
- [Playbook: Async Worker](https://docs.uppzy.com/developer/playbook-async-worker.md): Use the Uppzy async chat endpoint from a background worker or queue-based application workflow.
- [Playbook: Content Sync](https://docs.uppzy.com/developer/playbook-content-sync.md): Publish approved CMS, FAQ, policy, and support content into Uppzy through the M2M document endpoints.
- [Playbook: CRM and Support Handoff](https://docs.uppzy.com/developer/playbook-crm-handoff.md): Use the Uppzy M2M API with a support workflow that escalates low-confidence answers or unresolved conversations.
- [Playbook: E-commerce Support](https://docs.uppzy.com/developer/playbook-ecommerce-support.md): Use the Uppzy M2M API to answer product, delivery, return, and policy questions from an e-commerce backend.
- [SDK and Client Helpers](https://docs.uppzy.com/developer/sdk-client-helpers.md): Build a reusable internal client layer for Uppzy M2M integrations in JavaScript or Python.
- [Core Concepts](https://docs.uppzy.com/getting-started/core-concepts.md): Key product concepts used throughout Uppzy.
- [Quickstart](https://docs.uppzy.com/getting-started/quickstart.md): The shortest path from sign-up to a working chatbot.
- [Uppzy Documentation](https://docs.uppzy.com/index.md): End-user product guidance and developer documentation for Uppzy.
- [Account Settings](https://docs.uppzy.com/product/account-settings.md): End-user guide for updating profile details, managing password access, and deleting an account.
- [Statistics and Quality](https://docs.uppzy.com/product/analytics.md): Monitor chatbot usage, topics, sentiment, feedback, and session activity.
- [API Access](https://docs.uppzy.com/product/api-access.md): End-user guide for creating, copying, rotating, and revoking API keys from the dashboard.
- [Authentication and Access](https://docs.uppzy.com/product/authentication.md): End-user guide for signing in, creating an account, resetting a password, and accepting team invitations.
- [Billing](https://docs.uppzy.com/product/billing.md): End-user guide for reviewing your current plan, selecting a plan, managing subscription details, and viewing invoices.
- [Chat History](https://docs.uppzy.com/product/chat-history.md): Review a user's sessions, messages, filters, and quality details.
- [AI Customer Brain](https://docs.uppzy.com/product/customer-brain.md): Review customer behavior insights, audience signals, and recommended follow-up actions.
- [Dashboard](https://docs.uppzy.com/product/dashboard.md): End-user guide for reading workspace health, domain status, usage, and priority actions.
- [Domain Information](https://docs.uppzy.com/product/domain-information.md): Review the selected domain, setup details, and connection status.
- [Integrations](https://docs.uppzy.com/product/integrations.md): Connect external channels and manage their active state from one place.
- [Instagram Integration](https://docs.uppzy.com/product/integrations-instagram.md): Connect Instagram direct messages, review connection details, and manage the active state.
- [Slack Integration](https://docs.uppzy.com/product/integrations-slack.md): Connect a Slack workspace, manage the active state, and review integration details.
- [WhatsApp Integration](https://docs.uppzy.com/product/integrations-whatsapp.md): Connect WhatsApp, review connection details, enable or disable the channel, and disconnect when needed.
- [WordPress Plugin](https://docs.uppzy.com/product/integrations-wordpress.md): Install the Uppzy WordPress plugin and connect it to the selected domain.
- [Reference Documents](https://docs.uppzy.com/product/knowledge-base.md): Understand the content sources the assistant can use when answering visitors.
- [Knowledge Gaps](https://docs.uppzy.com/product/knowledge-gaps.md): Find repeated unanswered questions and turn them into better reference content.
- [Legal Pages](https://docs.uppzy.com/product/legal-and-policies.md): End-user guide for the Privacy Policy and Terms of Service pages.
- [Live Chat](https://docs.uppzy.com/product/live-chat.md): Reply to visitors from the live inbox and manage ongoing conversations.
- [Onboarding](https://docs.uppzy.com/product/onboarding.md): End-user guide for setting up your first Uppzy assistant from the onboarding flow.
- [Reference Documents: Website Crawl](https://docs.uppzy.com/product/reference-documents-crawl.md): Import public website pages and manage crawl results.
- [Reference Documents: Files](https://docs.uppzy.com/product/reference-documents-files.md): Upload files, import from Google Drive, and manage file-based reference content.
- [Reference Documents: Preview](https://docs.uppzy.com/product/reference-documents-preview.md): Review document content and status before using it for assistant answers.
- [Reference Documents: Q&A](https://docs.uppzy.com/product/reference-documents-qa.md): Create direct question-and-answer content for common visitor questions.
- [Reference Documents: Texts](https://docs.uppzy.com/product/reference-documents-texts.md): Create and maintain written reference content directly in Uppzy.
- [Team Management](https://docs.uppzy.com/product/team-management.md): End-user guide for managing team members, invitations, roles, and member removal.
- [Domains](https://docs.uppzy.com/product/tenants-and-sites.md): End-user guide for switching teams, adding domains, reviewing domain cards, and removing domains.
- [Widget Setup](https://docs.uppzy.com/product/widget-setup.md): Configure the chatbot content, assistant behavior, visual style, and website embed.

## OpenAPI Specs

- [openapi](https://docs.uppzy.com/api-reference/openapi.json)